Social reports 2023-24 | IT for Change Annual Reports

Programming, Monitoring, Evaluation and Learning

Over the course of the year, we scaled our team to more than 50 members, underscoring our commitment to broadening our impact and reach. To manage this growth, we focused on bolstering organizational capacity, refining programmatic priorities, and optimizing strategic approaches. Our efforts to enhance internal processes significantly strengthened our ability to execute large-scale projects, build global networks, and host international events. These advancements position us to address emerging challenges more effectively and contribute meaningfully to critical policy discussions.

Programming, Monitoring, Evaluation and Learning

Over the course of the year, we scaled our team to more than 50 members, underscoring our commitment to broadening our impact and reach. To manage this growth, we focused on bolstering organizational capacity, refining programmatic priorities, and optimizing strategic approaches.
Our efforts to enhance internal processes significantly strengthened our ability to execute large-scale projects, build global networks, and host international events. These advancements position us to address emerging challenges more effectively and contribute meaningfully to critical policy discussions.

We introduced new initiatives, including a differential provident fund (PF) contribution and support for critical expenses, aimed at recognizing and rewarding long-term employees, as well as assisting those facing financial challenges.
We enhanced our performance review framework to include clear performance ratings, compensation adjustments, promotions, and an annual learning plan to align employee aspirations with organizational goals.
We established forums to foster idea exchange and enhance collaboration among employees through: 1. The Leadership Group, which focuses on key organizational aspects such as strategic direction, funding, operations, people practices, and technology; 2. The Wellness Committee, which organizes activities and programs to promote overall employee well-being; and 3. The Food Committee, which ensures the quality and hygiene of office meals, incorporating employee preferences.
We encouraged employees to attend seminars and conferences for professional growth and organized regular knowledge-sharing sessions with various speakers.
We hosted an annual open house where senior management addressed employee questions on workplace culture and processes. We also conducted an orientation workshop on emotional well-being, covering mental health awareness, stigma reduction, and self-care strategies.
We organized planning and team-building workshops to strengthen team bonds and align on shared goals. Additionally, our Annual Day celebration, which included employees' families, fostered personal connections and enhanced relationships beyond the workplace.

Throughout the year, we successfully fostered an inclusive workplace that championed diversity, and ensured gender equity in senior leadership, middle-level roles, and in our participatory forums. As of 31 March 2024, women made up over 60% of our 53-member staff and held 66% (8 out of 12) of senior leadership positions, demonstrating our commitment to gender representation.
We prioritized creating a safe environment for individuals from minority and vulnerable communities, guided by principles of equity and intersectional gender justice.

We refined our internal policies and processes for key functions, such as human resources, administration, finance, technology, and communications, to improve operational efficiency.
We strengthened communication regarding policy and process updates to ensure that employees are informed and understand these changes.
We established monthly and quarterly reporting and review mechanisms for our human resource, finance, and administrative functions to promote transparency and accountability.
We institutionalized an internal audit process, further refining our finance policies and processes. Additionally, we initiated an annual budgeting process to enhance financial planning and management.
We successfully defined and implemented a structured internship process to enhance our talent acquisition and management.